Privacy Policy

Personal Information Collection

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This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

FLEXLINK LLC collects the following data:

  • Personal identification information (Name, email address, phone number, etc.) when you voluntarily provide that information
  • Pages you visit (as well as time spent on each page)
  • Tracks pages that you visit for marketing purposes
  • 3rd party scripts can do the same

How do we collect your data?

You directly provide FLEXLINK LLC with most of the data we collect. We collect data and process data when you:

  • Complete a contact forms
  • WPML
    • https://wpml.org/documentation/support/browser-cookies-stored-wpml/
    • Stores cookies related to the language that is chosen.
  • IF you accept cookies, what pages you go onto. How you interact with the website.

FLEXLINK LLC may also receive your data indirectly from the following sources:

  • If you accept cookies, 3rd party websites will add cookies to track/possible enhance your experience(not sure if they do or how they would)
    • Google analytics
    • Hubspot

How will we use your data?

FLEXLINK LLC collects your data so that we can:

  • Respond to your inquiries.
  • Email you periodically with helpful industry and company news.
  • Provide you with a Google Map of our location.
  • Provide you with an easy way to share our content to social media etc.
  • Provide you with helpful industry links and information.

Compliance with Our Privacy Policy

We use the information we collect only in compliance with this Privacy Policy.

We Never Sell Personal Information

We will never sell your Personal Information to any third party.

Legal basis for processing Personal Information (EEA visitors only)

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

Use of Navigational Information

We use Navigational Information to operate and improve the Websites and to provide you with a better experience when you interact with our website. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about FLEXLINK LLC. Navigational Information, such as IP address, is used to approximate your location. For example, we may use your approximate location to provide content that has been translated or send emails at certain times using your local time zone.

You may disable the collection and use of your location data through browser-, operating system- or device-level settings.

Customer Testimonials and Comments

We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.

Social Media Features

Our Website includes Social Media Features, such as the LinkedIn Widgets, such as the Share Button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

External Websites

Our Websites provide links to other websites of third parties. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

How do we store your data?

All data is encrypted and stored securely by our website hosting provider, Kinsta, which has extensive security measures. Review Kinsta’s privacy policy here. FLEXLINK LLC will keep your personal data until you request to be removed.

  • Security precautions taken: We encrypt the info in the database and our hosting has extensive security. The contact forms are with Hubspot.
  • Type of data stored: The data that you submit in the form is stored with Hubspot.
  • Time it’s stored for: Data is stored until requested to be
  • How we delete data: If requested we can remove personal data

Marketing

FLEXLINK LLC would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop FLEXLINK LLC from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us.

What are your data protection rights?

FLEXLINK LLC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request that FLEXLINK LLC provide copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that FLEXLINK LLC correct any information you believe is inaccurate. You also have the right to request FLEXLINK LLC to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that FLEXLINK LLC erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that FLEXLINK LLC restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to FLEXLINK LLC’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that FLEXLINK LLC transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us in any of the following ways:

Email us at: sales@flexlinkllc.com
Call us at: (216) 283–6107

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit https://www.allaboutcookies.org/.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses cookies for:

  • Functionality – FLEXLINK LLC uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
    • If you don’t accept cookies, we just store a cookie to save just that you didn’t accept so we don’t bug you with the notification.
    • If you accept cookies, 3rd party cookies will be added for tracking/to be able to provide you with their services.
  • Advertising – FLEXLINK LLC uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. FLEXLINK LLC sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
    • 3rd party connections can/have analytics associated to it so could be used for advertising.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The FLEXLINK LLC website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

FLEXLINK LLC keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 October, 2021.

How to contact us

If you have any questions about FLEXLINK LLC’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: sales@flexlinkllc.com
Call us at: (216) 283–6107

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that FLEXLINK LLC has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Phone: 0303 123 1113
Flexlink, LLC

Ready to Talk?

Call us at (216) 283–6107 or click the below button to discuss how Flexlink can be of service to you.

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